We offer a 30 day no quibble refund/replacement policy if you are unsatisfied in any way with your purchase. Except in the case of earrings, in the interest of hygiene, pierced earrings can not be replaced, unless of course they are faulty.
If you would like to return your order, please package your items and post them to:
The Pearl and Bead Company Ltd
We recommend using Royal Mail Recorded Delivery to ensure the safe arrival of your returned items. The Pearl and Bead Company will not refund orders which are lost in the post.